A Word From Chivery Customer Service
The Chivery's customer care team is available five days a week, from 9 a.m. to 5 p.m. CT, to assist you. We are REAL-LIFE, BREATHING, HUMAN BEINGS who live theCHIVE culture. We're here to answer your questions as quickly as possible  — within 24 hours! — and do so with a smile and an ol' spring in our step. Because we understand regular office hours can be limiting (bosses, amiright?), we offer a ton of ways to get in touch.
MEET THE TEAM!
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Patrick “Patty” McManisis Director of Customer Experience. Blessed with the best customer service team in the business, he has been with theCHIVE for almost 5 years and has seen just about everything. Patrick wants to be a beekeeper on Venus when/if he retires. Patrick’s Favorite Tee: Beer Hunt Tee |
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Jessica is a veteran of the customer service industry having worked and managed multiple customer service departments over the years. Her experience and expertise are unmatched in the industry! Jessica’s Favorite Tee: Whiskey Made Me Do It |
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Kyle is another veteran of the customer service industry. Personable and friendly, Kyle is always here to help a customer with any questions they may have. Kyle is also a big fan of the Chicago Cubs so if you get him on chat, make sure to say “Go Cubs Go!" Kyle’s Favorite Tee: Windy City Keep Calm and Chive On Chicago |
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Emily is our customers’ favorite! Chivers are always asking for Emily because of her diligence in taking care of their issues and her personable attitude. Watch out for Emily! She’s quick with the right answers and always shoots from the hip! Emily’s Favorite Tee: Polite As Fuck |
At the end of the day, The Chivery Customer Care team is committed to improving your experience in any way we can. We promise to listen to your feedback and constantly get better. We know the best ideas come from you, our wonderful customers!
